What will happen to the high street?

"People need human connection. People want to shop in person. Especially with resale, they want to try it on. People also want to chat: they want a therapy room, a routine and a thriving place to live that they can be proud of. Resale and interesting experiences that make people feel again will be key to the high street’s future success. My stores make people buzz, because they feel like we care about them and curate for them. This can be scaled, and we plan to."

A New Way To Shop