Shipping & Returns
Shipping Info
We aim to process and post your order within 2-4 working days and we currently ship to the UK.
Refunds / Exchanges – in store
We have a strict no returns policy. However if you have a problem with an item please contact us and we will try to resolve it for you.
Refunds / Exchanges – online sales
Your statutory rights mean you have the right to return an item purchased online. Please contact us at hello@positive-retail.com to arrange the return. If you have bought online and collected in store, the item cannot be returned.