About Positive Retail
Our model and stores are unique in that we partner with credible brands on their surplus stock, and mix this with pre-loved designer items. Picture last-season Margaret Howell, Ganni, Universal Works, Goodhood and Aligne alongside pre-loved Comme des Garçons, Raf Simons, Gucci & Acne Studios.
Our four community-based stores in Margate, Deal, St Leonards-on-Sea and Faversham are booming at a hyper-local level. With B-Corp pending status, we firmly demonstrate we are a force for good.
We strongly believe in honouring both product and customer experience and 'normalising' resale on the high street. Put simply, we are a very new and very disruptive alternative to TK Maxx and Vinted under one fascinating, impeccably curated roof.
Customer Feedback 2024In August 2024 we conducted an online customer feedback survey & are pleased to share some results;
Which elements did you like most about your in store experience? • 95% answered 'the staff' • 90% answered the stores decor, atmosphere & location Overall; • 74% customers were extremely satisfied with their purchase