Job Description: Faversham Store Sales Role

Positive Retail is a B Corp certified company built on a foundation of disruptive change. Our people are central to that mission—we’re a team of retail activists.

This role requires a heart-led individual who can champion our values while driving sales with both passion and purpose. 

The responsibilities are structured around the four pillars of our business: People, Product, Planet, and Profit.

People

• People skills are essential in this role—an intuitive understanding of humans and how they operate. It’s about reading the energy of everyone who walks into the store, responding appropriately, and bringing good vibes, compassion, and fun. People remember how you make them feel.

• Just as understanding others is vital, so too is understanding yourself. We lead ourselves every day, and how you choose to show up matters deeply.

• Above all, be a solid, good egg—someone who takes pride in their work and who the company is proud to have on board (and vice versa).

Product

• Our stores look fantastic—a result of great taste, vibrant energy, and sensible thinking. As part of the team, you’ll be expected to maintain this high visual standard at all times.

• Positive Retail is proud to partner with exceptional brands like Universal Works, Margaret Howell, and Aligne. This role requires a solid understanding of each brand’s identity and values, so you can confidently communicate this to customers. 

• Non-clothing brands—beauty, books, jewellery, and more—also deserve care and attention. Staying on top of stock levels and flagging replenishment needs to the store lead in good time is a key part of the job

Planet

• We’re all aware of the urgent challenges our world is facing—and the fashion and retail industries carry a significant share of responsibility. Understanding why change is needed is essential to what we do at Positive Retail.

• This role requires a broad awareness of the problems within the retail system, as it’s vital to be able to engage customers meaningfully on these topics. We are both disruptors and educators—our job is 50% selling, 50% educating. 

• An understanding of how retail has shifted over the last 20 years, and how Positive Retail fits into that change, is key to the mission.

Profit (trade)

• We’re here to delight in building something new in retail—creating brilliant customer experiences and taking real pride in the mission of the business. But we’re also here to be profitable.

• Everyone is expected to understand their store’s sales targets and how their work contributes to them. Your Store Lead and the weekly trade notes will provide direction, but it’s your responsibility to engage with them and understand how your store is trading. What’s working? What are the opportunities? We value your insight and encourage your input.

• It’s also important to understand how your store fits into the wider business. For example—Margate might represent 70% of overall sales, while Deal contributes 15%. Context is key. How are you doing vs the rest of the company. 

(All training will be provided)

Working Conditions

Hours: 1 day/week with potential for more as and when needed. The store is open Friday - Sunday, so this would involve weekend work. Work commences from March.

Location: Faversham store

Benefits

• Staff Discount - 20% off in store, 10% off beauty

TO APPLY: please send a CV and short cover letter about why you'd be a good fit for the role, to creative@positive-retail.com

DEADLINE: Feb 22nd, with interviews w/c 23rd. We will contact people as applications come through so please apply as soon as you are able.